| iPhone Tops J.D. Power Smartphone Customer Satisfaction Surveys October 8, 2009 at 7:00 pm |
| Dan Moren (macworld.com) reports that the iPhone has maintained its "head-of-the-class standings" in the latest J.D. Power & Associates customer satisfaction studies and that "its lead has only grown more dominant in the latest numbers." Writes Moren: "In the consumer market, Apple scored 811 points out of a possible 1000, handily besting the industry average of 765. On the business side, Apple's lead was equally impressive. The company scored an 803-point ranking, 79 points above its second-place rival, RIM's BlackBerry." |
| iPhone Helps Firm Respond to the Unexpected October 8, 2009 at 7:00 pm |
| Kevin Burton, founder and CEO of Burton Asset Management, a business continuity and disaster recovery firm, has a very focused job description: "I make sure that people are prepared for the unforeseeable." Key to enabling that client preparation is Burton's iPhone: "With iPhone in my hand, I'm connected to everything. I have everything I need to know to do my job," | | |
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